Business Automation, Business OS, Small Business, Tutorials
How I Built a Business I Don’t Want to Retire From Start Reading How I Built a Business I Don’t Want to Retire From This is the business I don’t want to retire from, and a few years ago I’d have told you the opposite. In this video I walk...
Business Automation, Business OS, Small Business, Tutorials
The Business Operating System vs Spreadsheets Start Reading The Business Operating System vs Spreadsheets Most service businesses think they have systems. In this video I explain what a Business Operating System actually is, what its five layers are, and why...
Business Automation, Business OS, Small Business, Tutorials
The knowledge layer of a Business Operating System – Part 6/6 Start Reading The Knowledge Layer of a Business Operating System Part 6/6 If the answer to most questions in your business is “ask Chris”, that’s a structural problem. Layer 5 of the...
Business Automation, Business OS, Small Business, Tutorials
The Finance Layer of a Business Operating System – Part 5/6 Start Reading The Finance Layer of a Business Operating System Part 5/6 Most business owners have a rough sense of their revenue. A rough sense isn’t enough to make good decisions. Layer 4 of the...
Business Automation, Business OS, Small Business, Tutorials
The Reporting Layer of a Business Operating System – Part 4/6 Start Reading The Reporting Layer of a Business Operating System Part 4/6 Most business owners find out something’s gone wrong after it’s gone wrong. A project runs over, a client is...
Business Automation, Business OS, Small Business, Tutorials
The Delivery Layer of a Business Operating System – Part 3/6 Start Reading The Delivery Layer of a Business Operating System Part 3/6 If some clients become raving fans and others just quietly drift away, the difference is almost never the quality of your work....
