Business Automation, Business OS, Small Business, Tutorials
The Business Operating System vs Spreadsheets Start Reading The Business Operating System vs Spreadsheets Most service businesses think they have systems. In this video I explain what a Business Operating System actually is, what its five layers are, and why...
Business Automation, Business OS, Small Business, Tutorials
The knowledge layer of a Business Operating System – Part 6/6 Start Reading The Knowledge Layer of a Business Operating System Part 6/6 If the answer to most questions in your business is “ask Chris”, that’s a structural problem. Layer 5 of the...
Business Automation, Business OS, Small Business, Tutorials
The Finance Layer of a Business Operating System – Part 5/6 Start Reading The Finance Layer of a Business Operating System Part 5/6 Most business owners have a rough sense of their revenue. A rough sense isn’t enough to make good decisions. Layer 4 of the...
Business Automation, Business OS, Small Business, Tutorials
The Reporting Layer of a Business Operating System – Part 4/6 Start Reading The Reporting Layer of a Business Operating System Part 4/6 Most business owners find out something’s gone wrong after it’s gone wrong. A project runs over, a client is...
Business Automation, Business OS, Small Business, Tutorials
The Delivery Layer of a Business Operating System – Part 3/6 Start Reading The Delivery Layer of a Business Operating System Part 3/6 If some clients become raving fans and others just quietly drift away, the difference is almost never the quality of your work....
Business Automation, Business OS, Small Business, Tutorials
The Pipeline Layer of a Business Operating System – Part 2/6 Start Reading The Pipeline Layer of a Business Operating System Part 2/6 Most lost deals aren’t lost because the price was wrong or the timing was off. They’re lost because the follow-up...
