Pipedrive Won Deals: Where They Go and How to Find Them
Pipedrive won deals don’t actually disappear when you mark them Won. They are still in your account. They just don’t show in the default pipeline view. This post shows you exactly where Pipedrive won deals go, how to find them in seconds with the built-in filters, and why marking deals as Won or Lost properly is what makes your sales data trustworthy.
Where Pipedrive won deals go
The Pipedrive pipeline view shows open deals only. The moment you mark a deal as Won, it disappears from that view. Same thing happens for Lost. The deal is still there. The pipeline just stops displaying it because it’s no longer “open work”.
This is the right behaviour. A pipeline view full of every deal you’ve ever closed would be unreadable. The trade-off is that you have to know where to look when you want your Pipedrive won deals back on screen.
How to find Pipedrive won deals using the built-in filters
Pipedrive ships two filters by default that solve this:
- All Won deals shows every Pipedrive won deal in your account, grouped by the stage they were won in.
- All Lost deals does the same for Lost.
Open the filter dropdown above your pipeline. By default it might be sitting on Favourites or Owners. Switch to Filters and the two are right there. Click All Won deals and your pipeline view re-populates with every closed Pipedrive won deal.
If you star either filter, it shows up in your favourites for one-click access next time. Worth doing.
Searching for a specific Pipedrive won deal
If you only want one specific deal and you know part of the deal name, the search bar at the top is faster than the filter route. Type in any chunk of the title and Pipedrive will return matching deals across all stages, Won and Lost included.
This is the right tool when you’re chasing one deal. The All Won deals filter is the right tool when you want to look at the whole batch.
Why marking Pipedrive won deals matters
This is the part most teams skip. Deals you don’t mark as Won or Lost stay open forever. Three things break as a result:
- Your time-to-close stat is wrong. Pipedrive measures time-to-close from creation to the moment you mark Won. An unmarked deal has an infinite time-to-close, which drags your average so high it stops being useful.
- Your win rate is wrong. Pipedrive calculates win rate from Won deals divided by closed deals. Open deals don’t count as closed, so unmarked deals quietly inflate your apparent win rate.
- Your pipeline gets cluttered. Stale deals stay visible in the pipeline view, taking attention away from real live opportunities.
Marking deals correctly is what makes the dashboard tell you the truth. It takes two seconds per deal and it’s the single most important habit a sales team using Pipedrive can build.
Lost deals work the same way
Everything above applies to Lost deals too. Mark them. Use the All Lost deals filter to find them. Search by name when you’re after a specific one. Lost deals carry as much insight as won ones, particularly when you record a Lost reason against each.
Pipedrive won deals FAQs
Where do Pipedrive won deals go after they are marked Won?
How do I find lost deals in Pipedrive?
Why should I bother marking Pipedrive deals as Won or Lost?
Want help with Pipedrive beyond the basics?
This post solves one specific tutorial question. If you want a full Pipedrive setup that fits how your team actually sells, that’s the work I do as a Pipedrive consultant. You can also book a free 30-minute scoping call to talk it through.
For the bigger picture, Pipedrive sits in the Pipeline layer of a Business Operating System. The Pipeline Layer post explains how Pipedrive joins up with the rest of your stack.
Transcript
This is just a short video about Pipedrive and specifically about where Won deals go when the deal is actually won. There are two issues here the first issue is that when you click on a deal and it’s Won, the deal actually disappears from your pipeline and clients often come back to me and say I have no idea where that deal has gone, I can’t find it.
The second issue is that if you leave this column at the end and you never actually click Won or Lost for that matter
you end up with a whole pile of deals that are never won.
If you’re tracking your statistics, particularly if you’re working with a team the amount of time for that deal to be Won is infinite because it’s never actually won or lost. Statistically if you look at your insights they really are over all over
the place and they don’t really tell you anything. Whereas the goal is to take a deal from the point that you find the prospect and close it in terms of winning as fast as possible.
I should point out here that we’re talking specifically about Won deals but this also applies to deals that are Lost, in fact that if they are never marked as lost they are open infinitely and clutter up your pipeline. This applies to both Won and Lost deals.
So here we are with our pipeline and here we have all of the open deals. I kind of do a similar thing. I’ve got a few here that are Lost In The Weeds not really won not really lost. I need to sort this out so I am as guilty as some for having done this. Really I should Mark these as won or lost. Let’s take this deal for example on the bottom here. If I mark this as one as Won I get the animations and if we take a look at our deals pipeline we can see that this has now disappeared.
The question then comes is where has this gone and if we look at the filter here Pipedrive actually has these built in.
Quite often you’ll open it and it’ll open it on your favourites. Sometimes it’ll open it on owners, but actually it’s in the filters. You can see I’ve starred this one so it’s now my favourites. I suggest you do the same but all Won deals is actually built into Pipedrive as a default filter and then
if we click on it it shows all Won deals. We can see all of the deals that we won and in which stage of the pipeline they were won.
Similarly, built into this by default is all of the Lost deals so we can see a whole raft of lost deals here and again this is where they sit within the stages of the pipeline when they were lost.
There is another way to do this if you want to search for a
specific deal and just put in something from the title so I’ve stepped in here and we can see that this you can go straight to this deal and it is marked as Won and similarly deals are marked as a Lost as well so if you just want to find a Won
or Lost deal and you know what the title is or piece of the title you can just use the search bar.
So that’s it really. That’s how you find your Won and Lost
deals within Pipedrive.
If you found this video useful I have a couple more Pipedrive videos that are available on my Channel please feel free to take a look if you are interested in the tips and tricks related to your CRM system.
There’s a link below to sign up for my newsletter where I talk about some of these items and my Consulting for small business so feel free to sign up.
Choose your next step
If you want to get more value from Pipedrive with a setup that fits your team, book a free scoping call,
For more information take a look at the Pipedrive Consultant page.
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