Make.com Consultant
As a Make.com consultant I build automations your team can actually rely on. Not a one-off scenario that breaks the moment your CRM updates a field. Reliable, well-documented workflows that take real work off your team’s plate every week, and stay working as your business changes.
Most of my work is with service businesses doing between £500k and £10m a year. Coaches, agencies, consultancies, training companies, and professional services. Teams who already have a CRM, a project tool, and a stack of apps that don’t yet talk to each other properly.
What a Make.com consultant actually does
Most people can build a basic Make.com scenario. You connect two apps, set a trigger, map the fields, and it works. The problem comes three months later, when the form changes, a new CRM field gets added, or an API update breaks a connection nobody knew was fragile. The scenario stops running, and because there’s no error handling, nobody notices for a week.
Robust automation requires thinking about what happens when things go wrong, not just what happens when they go right. As your Make.com consultant I focus on four areas to make sure your automations stay running.
Make.com scenario design
Before building anything, I look at your real workflow. The handoffs that go wrong, the data that gets re-keyed, the leads that fall through gaps. Then I design scenarios that fix those specific things, mapped against your existing tools, your data sensitivity, and what your team will need to maintain.
Make.com setup and integration
A full build of the scenarios you need, including all the tools they touch (CRM, email, forms, accounting, project management, AI). Webhooks, error-handling, rate-limit management, and fallbacks for when an upstream API misbehaves. So the automations don’t just work today, they work next year.
Team training and documentation
A workflow nobody understands gets switched off the first time it errors. I run live training tailored to what we’ve built, document every scenario, and set up a monitoring view so your team knows what’s running and what needs attention.
Ongoing Make.com support
Make.com keeps releasing new features and the apps you connect to keep changing. On a light retainer I keep your scenarios working, swap in better app integrations when they appear, and build the next workflow when the team is ready.
Who this is for
This page is the right fit if you’re:
– A service business owner with a team of 3 to 30
– Already using a CRM, project tool, and a few SaaS apps that you want joined up
– Spending real money on someone moving data between apps every day
– Someone who has tried Zapier or built a few Make.com scenarios already and wants the next level done properly
– Considering a Make.com agency but wondering whether a single accountable consultant could do the same work without the agency overhead
If you want a one-off automation built once and forgotten, that is not the work I do well. The clients who get the most from a Make.com consultant are the ones building automations into how the business actually runs.
How I work with you
Working with a Make.com consultant should be a simple four-step process. No surprises and no long tie-ins.
1. Free consultation. A 30-minute call to look at the workflows where automation would actually move the needle. If Make.com is not the right fit, I will say so on the call.
2. Strategy and planning. I map the two or three scenarios that are best to build first, write up what each one does and what it touches, and price the build. You sign off the plan before anything is built.
3. Implementation and setup. I build the scenarios in your Make.com account, wire up the integrations, and test with real data. Typically two to six weeks depending on scope.
4. Training and handover. Live team training, recorded sessions, and written documentation for every scenario. Then a 30-day bedding-in period where I tune anything the team flags.
A recent example
Marketing agency, six-person team. Lead capture form was being copied into the CRM by hand, with welcome emails sent and Asana tasks created manually. About 20 minutes per lead, and inconsistent depending on who was around.
I built a Make.com scenario triggered by the form: data straight into Pipedrive, welcome email auto-sent, an Asana task created for the account manager, and a Slack notification fired to the team. Built and tested in three days. The 20-minute manual process now runs in seconds, every time, without anyone having to remember.
Make.com and the Business Operating System
Make.com is the connective tissue of a Business Operating System. It is what lets the layers talk to each other.
A Business Operating System has five layers: Pipeline, Delivery, Reporting, Finance, and Knowledge. Make.com is what carries data between them. Pipeline talks to Delivery when a deal is won. Delivery talks to Reporting when a milestone closes. Finance pulls from both. Knowledge captures the audit trail. Without something like Make.com in the middle, each layer ends up being its own silo.
If you want the full picture, read What Is a Business Operating System? or see the Zapier Consultant page to compare automation tools.
Make.com Consultant FAQs
How much does it cost to work with a Make.com consultant?
Every project is scoped to what you actually need. A small tidy-up, a full multi-scenario build, and ongoing support all sit at different price points. The dedicated pricing page has typical project ranges. For most service businesses, a full setup sits between the cost of a part-time hire and the cost of building it yourself badly twice.
How long does a Make.com setup take?
Two to six weeks depending on scope. A single scenario build can be live in two weeks. A multi-scenario programme covering several workflows runs four to six weeks. I will give you a realistic timeline after the first call. Click here to book a call.
We have already built some Make.com scenarios. Do we need to start over?
Almost never. About half the work I do is reviewing existing scenarios, fixing the fragile parts, and adding the missing pieces. Your existing builds usually stay; they just get the structure and error-handling they should have had from the start.
Can Make.com integrate with our existing tools?
Yes. Make.com connects to over 1,000 apps including every major CRM, project management tool, finance system, and inbox. If a tool has a webhook or an API, Make.com can talk to it. The Make.com app library lists the full set of native integrations.
Do you only work with established companies?
I work with solo founders, small businesses, and mid-sized teams. The common thread is having a real workflow worth automating, not a flashy demo to build. If you are not sure whether your business is at the right stage, the free 30-minute call is the easiest way to find out.
Do you work with businesses outside your time zone?
My consulting is designed for remote collaboration, with flexible meeting times and asynchronous communication when needed.
Do you work with Make.com templates?
I start from scratch for most clients because templates rarely match the actual data structure and workflow of a real business. I will use a Make.com template as a starting point if it is genuinely the right fit for your setup, but I will not force your workflow into a template that does not fit.
Ready to put Make.com to work?
If you want a Make.com consultant who builds scenarios your team will actually trust, book a free 30-minute call. No pitch. Just a conversation about which workflows would earn their keep automated.
Want to see typical project costs first? View the Make.com consultant pricing. If you are weighing up a Make.com agency against a single accountable consultant, the call is the easiest way to work out which fits.
Where do you want to start?
▸ Free Business Automation Audit (20 min, no call) — find out where you’re losing time.
▸ The Workflow Clinic (60 min) — bring one specific question, get a written answer.
▸ Free Scoping Call (30 min) — if you know you need a project, let’s talk.
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